Privacy Policy

Who we are

SID Corp (“SID Corp”, “Company”, “we”, “us” or “our”) is a cross-border commerce company specializing in FBA, Etsy, POD,.. We operate in the e-commerce industry and develop SaaS applications for Amazon sellers (“Services”).

This Privacy Policy (“Policy”) explains how we collect, use, store, protect, share, and delete personal information. By accessing our websites (the “Sites”) and/or using our Services, you acknowledge that you have read and agree to this Policy. If you do not agree, please discontinue your use of our Sites and Services.

Our commitment to protecting your data is guided by applicable data protection regulations (including the General Data Protection Regulation (GDPR), if applicable) and Amazon’s Data Protection Policy, to the extent we collect or process data from Amazon’s Selling Partner API (“SP-API”)

Data We Collect

Anonymized Information 

We may automatically collect non-personally identifiable data (“Anonymized Data”) using tools such as Google Analytics, Facebook Pixel, Hotjar, cookies, and similar tracking technologies. This includes ( browser type and version, country and language settings:
date, time, and duration of visits, referring website or source, aggregated usage patterns) 

We use this Anonymized Data to better understand how visitors use our Sites, improve our user experience, and carry out remarketing campaigns (where permitted).

Personally Identifiable Information (“PII”)

We collect PII that you give to us volunteeringly from the following sources:

When you provide your email by subscribing to our newsletter, your email may be transfered to the email marketing service integrated in our website. The marketing service is provided by sendgrid.com, and is used for sending you newsletter, marketing communications, and promotions with your permission.

If you create a account on the website, your PII will be collected by us for accessing our services.

When you make any financial transactions to us, your financial information will be transfered to an online payment service provider stripe.com. We will not store your credit card number, date of validity and CVC code.

When you integrate your Amazon data, we keep a record of your API access credentials to download your advertising campaigns and seller information, in order to provide you analytics and to optimize your advertising campaigns.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

For data originating from Amazon SP-API, we comply with Amazon’s requirement to delete personally identifiable information (e.g., customer address information) within 30 days after an order is fulfilled, unless local laws require longer retention.

If you deactivate your account or request deletion of your data, we will permanently remove or anonymize your personal information from our active databases within a reasonable timeframe, unless it must be retained for legal, regulatory, or security obligations.

You may request the deletion of your personal data by contacting us at [email protected]. We will process your request in accordance with applicable laws and our retention policy.

Data Sharing and Disclosure

We rely on reputable third-party services (e.g., Stripe for payments, SendGrid for email marketing) to operate core aspects of our business. These providers may have access to personal information only to the extent necessary to perform their functions and must adhere to confidentiality and security obligations.

We do not sell or rent any Amazon-derived data. This data is used solely to provide our analytics and optimization Services to you. Any data sharing with Amazon (e.g., account verification) is handled in compliance with Amazon’s Data Protection Policy.    

We do not rent or sell your personal information to third parties for advertising purposes. However, if our assets are acquired by a third party, your information may be transferred to the acquiring party.

Data Security 

We take the security of your information very seriously, and we take various reasonable measures to prevent unauthorized access of your information. Your data are stored with a major database provider, secured by industry standards, and will be deleted completely after deactivation of your account.

We use TLS (Transport Layer Security) 1.2 or higher for secure data transmission. Where applicable, personal data (including Amazon SP-API credentials) is encrypted at rest using industry-standard algorithms ( AES-128 or AES-256).

We maintain strong password policies and employ multi-factor authentication (MFA) where feasible. Access to personal data is strictly limited to authorized personnel who require such information to perform their roles.

If the incident involves data from Amazon SP-API, we will notify Amazon within the required timeframe (e.g., 24 hours) as per Amazon’s Data Protection Policy, and also inform affected individuals where applicable.

Additional Amazon SP-API Compliance Statement 

We strictly adhere to Amazon’s Data Protection Policy with respect to any data accessed via Amazon SP-API. This includes:

• Purpose Restriction: Using Amazon-derived data only for analytics, optimization, and other legitimate business purposes as permitted by Amazon.
  
• Retention Limits: Deleting Amazon PII (e.g., customer address) within 30 days post-fulfillment, unless legally required otherwise.
  
• Encryption & Access Control: Ensuring Amazon data is encrypted both in transit and at rest, and accessible only by authorized personnel.
  
• Security Incident Reporting: Notifying Amazon within 24 hours if any security breach or incident involving Amazon data occurs.
  
• Audit Cooperation: Cooperating fully with Amazon in the event of an audit or assessment of our data protection practices.

Changes to Our Privacy Policy

We reserve the right to modify this Policy at any time. If we make significant changes, we will update the “Last Updated” date at the top of this page. We encourage you to periodically review this page to stay informed about how we protect your data.

Contact Information

If you have any questions regarding our Privacy Policy, please contact us at [email protected]